TERMS AND CONDITIONS FOR ONLINE APPOINTMENT BOOKING
BOOKING AND CONFIRMATION​
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All appointments must be scheduled exclusively through the official online platform of Martin-Rojo & Associates (“the Firm”).
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An appointment is deemed confirmed only upon full payment of the consultation fee of Php 1,500.00 and issuance of a confirmation email from the Firm.
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CONSULTATION FEE, CANCELLATION, AND POSTPONEMENT​
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The consultation is strictly for a maximum duration of one (1) hour. The consultation fee of Php 1,500.00 is required to secure your appointment. The fee is fixed and non-adjustable, regardless of whether the full one-hour period is utilized by the client.
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Requests for cancellation or postponement must be made at least twenty-four (24) hours prior to the scheduled appointment by notifying the Firm through its designated contact channels.
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Refunds of the consultation fee shall be granted only for meritorious reasons, as determined solely by the Firm. Meritorious reasons may include, but are not limited to, medical emergencies, force majeure, or other circumstances beyond the client’s control, subject to submission of supporting documentation.
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If the client fails to appear or cancels/postpones within twenty-four (24) hours of the scheduled appointment without meritorious reason, the consultation fee shall be forfeited.
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The Firm reserves the right to reschedule appointments due to unforeseen circumstances. In such cases, the client may opt for a refund or reschedule the appointment at a mutually convenient time.
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CLIENT RESPONSIBILITIES
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The client is responsible for providing complete, accurate, and truthful information during the booking process and consultation.
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The client acknowledges that any advice or opinion rendered by the Firm is based solely on the information provided. The Firm shall not be liable for any consequences arising from incomplete, inaccurate, or misleading information supplied by the client.
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CONFIDENTIALITY
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All information disclosed during the consultation shall be treated with strict confidentiality in accordance with the Code of Professional Responsibility and Accountability and applicable laws, including the Data Privacy Act of 2012.
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HOLD HARMLESS AND INDEMNITY
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The client agrees to hold harmless and indemnify Martin-Rojo & Associates, its partners, associates, and staff from any and all claims, liabilities, damages, or losses arising from or in connection with the client’s use of the online booking platform, the consultation, or reliance on the advice given, except in cases of gross negligence or willful misconduct by the Firm.
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DATA PRIVACY
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The Firm shall process all personal data in accordance with the Data Privacy Act of 2012, its Implementing Rules and Regulations, and other relevant issuances.
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By booking an appointment, the client consents to the collection and processing of personal data for the purpose of providing legal services.
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MISCELLANEOUS​
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The Firm reserves the right to amend these Terms and Conditions at any time. Continued use of the online booking platform constitutes acceptance of any such amendments.
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These Terms and Conditions shall be governed by the laws of the Republic of the Philippines.
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By proceeding with the online booking, the client acknowledges that they have read, understood, and agreed to these Terms and Conditions.
